jili62 Privacy Policy

1. Introduction and Scope

jili62 ("Company", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who visits, registers on, or uses the services available at https://jili62.cam ("Platform", "Services"). This Privacy Policy describes how jili62 collects, uses, stores, discloses, and safeguards personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

This Policy applies to all personal data processed by jili62 in connection with the use of our online casino, sports betting, live dealer tables, bingo, virtual sports, and all related features and communications. It covers data collected through our website, mobile-responsive interface, customer support channels, and any other interaction you may have with jili62.

By creating a jili62 account, accessing our Platform, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and refrain from registering an account. For any questions prior to registration, please contact us using the details provided in Section 14.

2. Information We Collect

2.1 Personal Identification Information

When you register a jili62 account and throughout your use of our Services, we may collect the following categories of personal information:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine National ID, SSS, GSIS, PhilHealth, TIN, Passport, Driver's License, Voter's ID)
• Contact Data: Residential address (including city — e.g., Manila, Cebu, Davao, Makati, Quezon City), email address, and mobile phone number registered with your account
• Financial Data: GCash account number, Maya (PayMaya) account details, Philippine bank account information (BPI, BDO, UnionBank, Metrobank), and cryptocurrency wallet addresses used for deposits and withdrawals
• Verification Data: Photographs of government-issued identification documents and selfie images submitted for Know Your Customer (KYC) verification
• Account Credentials: Username, encrypted password, two-factor authentication settings, and session token data

2.2 Transaction and Gaming Data

In connection with your use of jili62 gaming services, we collect detailed records of your activity on the Platform, including:

• Deposit and withdrawal transaction history, amounts, timestamps, and payment methods used
• Gameplay history including games played, bet amounts, win/loss records, session duration, and bonus utilization
• Bonus and promotional activity, including bonuses claimed, wagering requirement progress, and promotion eligibility history
• Customer support interaction records, including chat transcripts, email correspondence, and complaint histories

2.3 Technical and Device Data

We automatically collect certain technical data when you access the jili62 Platform, including your IP address, browser type and version, operating system, device type and model, screen resolution, time zone, referring URLs, and pages visited within the Platform. This data is used for security monitoring, fraud prevention, platform optimization, and analytics purposes.

3. How We Collect Your Data

jili62 collects personal data through the following means:

• Direct Submissions: Information you provide voluntarily during account registration, identity verification, deposit/withdrawal requests, customer support communications, and promotional participation
• Automated Technologies: Cookies, web beacons, pixel tags, server logs, and similar tracking technologies that automatically record your interaction with the Platform (see Section 9 for full details)
• Payment Processors: Transaction confirmation data transmitted by third-party payment providers such as GCash, Maya, and Philippine banking institutions when you initiate deposits or withdrawals
• Third-Party Verification Services: Identity and document verification data returned by licensed KYC and anti-money laundering (AML) service providers we engage to fulfill our regulatory obligations
• Publicly Available Sources: In limited circumstances related to fraud prevention and AML compliance, we may cross-reference your data with publicly available government records or watchlists

4. How We Use Your Information

jili62 processes your personal data for the following purposes:

jili62 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used exclusively for the purposes described in this Policy.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), jili62 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is required to perform the contract between you and jili62 — namely, delivering gaming services, processing financial transactions, and managing your account in accordance with our Terms and Conditions
• Legal Obligation: Certain processing activities are mandated by Philippine law, including KYC verification, AML transaction monitoring, and regulatory reporting to PAGCOR and other competent authorities
• Legitimate Interests: We process data to detect and prevent fraud, ensure platform security, improve our services, and maintain the integrity of our gaming environment — provided that such interests do not override your fundamental rights and freedoms
• Consent: Where required, we rely on your freely given, specific, informed, and unambiguous consent — particularly for direct marketing communications and optional analytics. You may withdraw consent at any time by contacting our support team

6. Sharing and Disclosure of Information

6.1 Service Providers and Partners

jili62 may share your personal data with carefully selected third-party service providers who assist us in operating the Platform and delivering our Services. These include payment processors (GCash, Maya, Philippine banks), identity verification providers, game software suppliers, cloud hosting services, analytics platforms, and customer support tools. All such third parties are contractually bound to process your data solely on our behalf, in accordance with our instructions, and in compliance with RA 10173.

6.2 Regulatory and Law Enforcement Authorities

jili62 may disclose your personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), law enforcement agencies, or any other competent Philippine government body where disclosure is required by law, court order, or regulatory directive, or where we believe disclosure is necessary to protect the rights, property, or safety of jili62, our members, or the public.

6.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of all or a substantial portion of jili62's business assets, your personal data may be transferred as part of the transaction. We will notify affected users of any such transfer and the applicable privacy protections through a prominent notice on the Platform or direct communication to your registered email address.

7. Data Retention

jili62 retains your personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with applicable legal and regulatory retention obligations, resolve disputes, and enforce our agreements. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account plus a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act
• Customer support records: Retained for three (3) years from the date of the last interaction, or longer if related to an unresolved dispute or legal matter
• Marketing and consent records: Retained until you withdraw consent or request deletion, subject to legal retention minimums
• Technical and device logs: Typically retained for 90 days for security and fraud monitoring purposes, and up to two (2) years where relevant to an ongoing investigation

Upon expiration of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be used to identify you. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.

8. Data Security

jili62 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security infrastructure includes:

• Encryption in Transit: All data transmitted between your device and the jili62 Platform is protected using 256-bit Transport Layer Security (TLS) encryption, the same standard used by major Philippine banks and financial institutions
• Encryption at Rest: Sensitive data stored in our systems, including payment details and identification documents, is encrypted using industry-standard algorithms to prevent unauthorized access even in the event of a system compromise
• Access Controls: Access to personal data within jili62 is strictly controlled on a need-to-know basis. Staff are granted only the minimum access necessary to perform their duties, and all access is logged and audited
• Two-Factor Authentication: We offer two-factor authentication (2FA) to all registered members and require it for high-value account actions such as large withdrawals and email/phone changes
• Regular Security Audits: Our systems are subject to regular internal and third-party security assessments, penetration testing, and vulnerability scanning to identify and address potential security risks proactively

While jili62 makes every effort to protect your personal data, no method of electronic transmission or storage is completely secure. We encourage you to use strong unique passwords, enable 2FA, and immediately report any suspected unauthorized access to your account through our 24/7 support team.

9. Cookies and Tracking Technologies

jili62 uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, maintain session security, and analyze usage patterns. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, authentication tokens, security cookies, and load balancing. These cannot be disabled without severely impacting your ability to use the Services
• Functional Cookies: Store your preferences such as language settings, display options, and remembered login details to provide a more personalized experience across sessions
• Analytics Cookies: Collect anonymized data about how visitors interact with the Platform — including pages visited, time spent, and navigation paths — to help us improve the user experience. We use this data in aggregate form only
• Security Cookies: Used to detect fraudulent activity, enforce our one-account policy, identify suspicious login patterns, and protect against cross-site request forgery (CSRF) attacks

You may manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the jili62 Platform, including your ability to log in or complete transactions. jili62 does not place third-party advertising or social media tracking cookies on the Platform.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jili62:

• Right to Be Informed: The right to know what personal data we collect, how it is used, with whom it is shared, and for how long it is retained — which is the purpose of this Privacy Policy
• Right to Access: The right to request a copy of the personal data we hold about you, along with information about how it is processed
• Right to Rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data in your account
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated

To exercise any of the rights described above, please contact our Data Protection Officer using the details in Section 14. We will respond to verifiable requests within thirty (30) calendar days of receipt. In complex cases, we may request an extension of up to an additional thirty (30) days and will notify you of the extension and the reason for it.

11. Protection of Minors

jili62 Services are strictly intended for individuals who are twenty-one (21) years of age or older, as required by Philippine law and PAGCOR regulations governing online gambling. We do not knowingly collect, use, or store the personal data of individuals under the age of 21.

Our registration process includes mandatory date-of-birth verification and identity document checks specifically to prevent underage individuals from creating accounts or accessing our gaming services. If jili62 discovers that personal data has been collected from an individual who is under 21 years of age, we will immediately close the account, delete all associated personal data, and refund any deposits where legally required.

If you are a parent or guardian and believe your minor child has registered on the jili62 Platform, please contact us immediately at the details provided in Section 14 so that we can take appropriate action without delay.

12. International Data Transfers

Some of our third-party service providers — including cloud hosting infrastructure, game platform providers, and KYC verification services — may be located outside the Republic of the Philippines. Where personal data is transferred to recipients in other countries, jili62 ensures that appropriate safeguards are in place to protect your data in accordance with RA 10173 and the standards set by the National Privacy Commission.

Such safeguards may include contractual clauses requiring recipients to apply data protection standards equivalent to those required under Philippine law, binding corporate rules where applicable, and assessments of the recipient country's data protection framework. Personal data transferred internationally is limited to what is strictly necessary for the specific service being provided.

13. Changes to This Policy

jili62 reserves the right to update, amend, or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered members via email to the address on file and through a prominent notice posted on the jili62 Platform, with at least seven (7) days' advance notice before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revisions were made. We encourage you to review this Policy periodically to stay informed about how jili62 protects and manages your personal data. Your continued use of jili62 Services following the effective date of any revised Policy constitutes your acknowledgment of the updated terms.

14. Contact Our Data Protection Team

For all privacy-related inquiries, requests to exercise your data rights, or concerns regarding this Privacy Policy, please contact the jili62 Data Protection Officer through our customer support channels. Our team is available 24 hours a day, 7 days a week in both English and Filipino (Tagalog).

Email: [email protected]

Please include your full registered name, account username, and a clear description of your request or concern when contacting us. Verified requests will be acknowledged within two (2) business days and fully addressed within thirty (30) calendar days.

If you are dissatisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent government body responsible for administering and enforcing RA 10173.